1. FAQ
  2. Spotwork Professionals FAQ
  3. Getting Started With Spotwork

How do I report an bug with the Spotwork app?

Reporting issues or bugs with the Spotwork app

How do I report a bug for the Spotwork app?

To report a bug in the Spotwork app, enable bug reporting on Spotwork by navigating to the profile page, settings, and then enable bug reporting by toggling the switch. To report a bug, simply shake your phone. This will trigger the bug report feature, and you'll be prompted to fill out the necessary details.

What details should I include in my bug report?

When submitting a bug report, please provide as much detail as possible.
This includes:

  • A brief description of the issue.
  • Steps to reproduce the problem.
  • Any error messages you received.
  • The type of device and its operating system version.
  • Screenshots, if possible, to visually describe the issue.

I shook my phone, but nothing happened. What should I do?

Ensure that you have the latest version of the Spotwork app installed. If the problem persists, try restarting your app or your device. If you're still unable to access the bug report feature, please reach out to Spotwork's support team for assistance.

Is there any other way to report a bug if shaking the phone doesn't work for me?

Shaking the phone is the primary method for quick bug reporting within the Spotwork app. However, if you encounter issues with this feature, you can always reach out to Spotwork's support team via email or through the app's "Contact Us" section.